Commitment to Guests

Our priority is the safety and well-being of our guests and team members. We look forward to welcoming you here at the beach, and we want to assure you that we have added new measures based on recommendations by the CDC, WHO and the Brunswick County Health Department.

New Covid-19 Precautions:

Please do not congregate in groups of 10 or more and stay an appropriate distance of six feet or more from other groups and guests. 

We are taking every precaution and training our staff to keep our guests and our community safe. Our housekeeping staff will be

  • Wearing disposable gloves for all tasks in the cleaning process
  • We are using EPA approved products that kill the Covid-19 virus
  • In our guest rooms, our team will be diligent in sanitizing in high touch areas such as:
    • remote controls are being covered in plastic bags at the time of cleaning - we recommend that the remote be left in the bag and operated with the bag on still - this ensures that you are using a clean surface at all times
    • furniture
    • doorknobs
    • light switches
    • desks
    • phones
    • toilets
    • faucets
    • sinks
  • In our common areas, enhanced cleaning protocols are also being extended, such as:
    • elevators
    • doors
    • bathrooms
    • breakfast room
    • pool areas 

For the time being, we have stopped daily housekeeping services, and we will only clean rooms upon departure unless specially requested by the guest.  Requests for a daily housekeeping service should be made upon check-in. It is required that guests leave the room while housekeeping is cleaning to ensure social distancing protocols are being met. Fresh towels and linens can be requested daily, and these items will be placed in front of your door.

You might notice some “typical” items missing from your room that are not able to be easily cleaned. These items include menus, pens, pads of paper and any books.

We will still be providing a Continental Breakfast but with a few minor changes. The breakfast room will open for grab and go items only and juice to-go containers are available. We will be only offering items that are factory sealed and our breakfast attendant will be on hand to assist guests with social distancing. All hotel rooms our outfitted with a small refrigerator, personal coffee maker and microwave oven if you’ve selected anything that requires heating or cooling. We are also asking our guests to take their breakfast items to their rooms  (social distancing applies) to avoid overcrowding.

Please be confident that we are working diligently and following the guidelines and recommendations of the experts to insure the health and wellness of our guests and the Ocean Isle Inn staff. We realize these are difficult times and will make the necessary changes to our hotel and its amenities as things change.

We look forward to your upcoming stay! Let us know if you have any questions.

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